Free Shipping: Enjoy free regular shipping on all orders over $100 within Australia.
Standard Shipping: A flat rate of $10 applies for orders under $100.
Express Shipping: A flat rate of $15 is available for express shipping.
All orders are dispatched from our Kingscliff studio via Australia Post eParcel within seven business days.
A tracking number will be sent to your email upon shipment. Please ensure your email address is correct to receive your order confirmation and tracking details.
Address Accuracy: Ensure your address is entered correctly. If an incorrect address is provided and the order fails to deliver, the parcel will likely be returned to our Kingscliff studio. The cost of re-sending the parcel will be the responsibility of the customer.
Worldwide Shipping Available
Free Shipping: Orders over $200 AUD qualify for free shipping.
For orders under $200 AUD, a flat rate of $20 AUD applies.
All orders are dispatched from our Kingscliff studio within two business days of us receiving the product from production.
A tracking number will be sent to your email upon shipment. Please ensure your email address is correct to receive your order confirmation and tracking details.
International parcels are sent via PACK & TRACK or registered post. PACK & TRACK includes a tracking number but does not require a signature on delivery. Registered mail requires a signature on delivery but does not include tracking.
Please allow 3-16 business days for your parcel to arrive. You will receive a confirmation email with tracking information once your parcel has been shipped.
Express International Shipping: Available for $30 AUD, with an estimated delivery time of 3-5 business days. Please note this does not include production time.
Parcels to Germany & Canada: Due to customs and postal delays, parcels to Germany and Canada may take 2-4 weeks to arrive.
Customs & Clearance Charges: We are not responsible for customs charges. These charges are determined by your country's government and are a third-party fee. If a customer refuses to pay customs fees and the parcel is returned, the cost of re-sending the parcel will be the customer's responsibility.
Need to return something? No stress.
If you are not happy or have changed your mind, you can return any full-priced item within 14 days for an exchange or store credit. Please read the below returns conditions before purchasing to avoid any awkward instances.
Please note: We do not offer refunds unless the item is faulty. Please select your items carefully and read the size guide provided. If you have any questions, please email us at hello@eddiestudio.com.au so we can help you make the right choice.
Return Conditions:
- Items must be unworn and unwashed
- Tags must be attached
- Items must be free from makeup and fake tan
- Items must be free from any scents (including deodorant, perfume, or washing powder)
Please take care when trying on clothes to avoid damage or stains. We reserve the right to deny any returned item that does not meet the above criteria.
If you do wish to return you item, please send it to:
24 Hungerford Ln, Kingscliff NSW 2487
Include a note with your order number so we can contact you once it arrives.
Please note the cost of return shipping is the responsibility of the customer.
Terms of Exchange:
Please email us prior to proceeding the exchange process. Eddie will hold your desired replacement item until we receive your return.
If you need to exchange your order, please ship your returns to:
24 Hungerford Ln, Kingscliff NSW 2487
Alternatively, if you are local, email hello@eddiestudio.com.au to arrange a drop-off time.
The cost of shipping for exchanges will not be covered by Eddie. An invoice for the shipping cost will be sent prior to dispatching the replacement item.
Eddie is not liable for any shipping errors that occur during the exchange process. Please ensure the return address is correct before sending.